FAQ

What is your return policy?

We offer a 30 Day Glow Guarantee – if you’re not in love with your glow, you can request a return or refund within 30 days of receiving your order. Contact our support team for assistance.

Are your products suitable for all skin types?

Yes! Our formulas are designed to be gentle yet effective, making them suitable for all skin types, including sensitive skin.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

We ship worldwide! No matter where you are, we’ll deliver Visageous products straight to your doorstep.

How long does shipping take?

Our estimated delivery time is 4 to 14 business days, depending on your location and local postal services. Due to high demand and quality assurance measures, some orders may take longer. You’ll receive a tracking link once your order is on its way!

My order hasn’t arrived yet. What should I do?

If your order hasn’t arrived within the estimated timeframe, please check your tracking link first. If you still need assistance, contact our support team at Contact

Can I track my order?

Yes! Once your order has been shipped, you’ll receive an email with a tracking link. Please allow 24-48 hours for tracking updates to appear. Track your order

How do I find my size?

We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!

How do I start a return?

If you’d like to return a product, please reach out to us at Contact with your order number, and we’ll guide you through the process.